Cancellation & Refund Policy
AMONS is a monthly B2B SaaS subscription. This policy explains how cancellation and billing corrections work.
1. Cancellation
You can cancel at any time through the billing portal or by contacting hello@amons.pro. Unless we expressly agree otherwise, access continues until the end of the already paid billing period and the subscription will not renew afterwards.
2. Refunds
Because AMONS is activated and made available immediately for business use, subscription fees are generally non-refundable once a billing period has started. We do not normally provide prorated refunds for an unused portion of a month.
3. Billing errors
We will investigate duplicate charges, incorrect amounts, unauthorised charges reported promptly, or other clear billing errors. Where a refund or credit is appropriate, it is returned using Stripe to the original payment method where practical.
4. Service failure
If a material AMONS service failure prevents use for a substantial part of a paid period, contact us promptly. Depending on the circumstances, we may provide a reasonable credit or refund. This does not limit any mandatory rights that cannot be excluded by contract.
5. B2B service
AMONS is offered for business and professional customers. Consumer withdrawal rights are therefore not part of the standard AMONS commercial offer. If mandatory consumer law applies despite the intended B2B use, those mandatory rights prevail.